Cancellation Policy at Madison Orthopedic Massage

We require 24 hr notice to cancel your apt. You may either call us or do this yourself from your fullslate account. 
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• We understand if you are cancelling due to sickness or a family emergency and you will be excused
• We will not excuse an absence because you forgot, overslept, had to work late etc. etc. and you will be billed half of your session fee.
• We understand that your time is valuable as is ours, please respect this. In the event that we are unable to honor your pre-scheduled apt, we will extend a free session or session discount as appropriate. 
• To cancel yourself, first sign in to your fullslate account (upper right hand corner of scheduling page)
  (if you do not have an account press "sign in" and then "create one")
  
• Once you have an account registered, you may schedule,cancel or change any appointments by signing in